The way it should be

Consumer First Title & Escrow, LLC


428 McLaws Circle, Suite 202A Phone: (757) 645-4137

Williamsburg, VA.  23185 Fax: (757) 645-4187

office@consmrfirst.com


About Us

Consumer First Title & Escrow, LLC is a full-service title insurance and settlement services provider located in Williamsburg, VA. 

Julie Gillespie
Julie Gillespie
Senior Underwriter
jgillespie@consmrfirst.com
Hannah Joyner
Underwriter
Settlement Processor
hjoyner@consmrfirst.com
Alinda Keesey
Alinda Keesey
Settlement Processor 
akeesey@consmrfirst.com
Judy Martin
Judy Martin
Post Closer
jmartin@consmrfirst.com

COMPANY BIOGRAPHY


Wilda Nolan and I created Consumer First Title & Escrow, LLC in June 2009. We opened Consumer First with over 15 years of experience in the industry.  We opened our first title agency, Diversified Title, Inc., in Newport News, Virginia in June 1990. After several years in Newport News, we decided to move to the Williamsburg area, opening Williamsburg Title & Escrow, LLC. In this area we enjoyed the status of being the first successful title & escrow office in Williamsburg. 

 

With the real estate brokers obtaining their own in-house title agencies and banks also joining in on the title action we began to believe that the “independent agent” would soon become a thing of the past. Fortunately for us, we had another title company anxious to pick up the business that our agency generated. We sold Williamsburg Title in August 2003 to ATI and worked with them until December 2004. At that time, we realized that the cold, big corporation environment may have been the wrong choice for us and we resigned in December 2004. Soon thereafter, ATI closed its doors in the Williamsburg area.

 

In August of 2005 we were approached to manage another title agency owned by several local attorneys and a real estate broker. With title in our veins we accepted and again were in a small locally owned agency until that they merged with another, larger, corporation. We were once again not happy with the big corporation way of doing things.  We felt that customer service was long gone with the “one-stop” shops and “affiliated” business arrangements. It was disheartening to see how the consumer was the one that really lost out on those deals. The high fees charged by those companies and the poor service was costing the consumer money and causing a good bit of frustration.

 

We decided once again that we would rather do things the right way and Consumer First Title & Escrow, LLC was created. A small, but very experienced agency with the consumer’s best interest at heart. Although we have a small staff we feel that our knowledge base, experience, and most of all, customer services exceeds those of other title companies. 

 

We care about our customers, with quality work and customer service being our philosophy.

 

Working with my mother Wilda was the best part of the companies past and I am proud to carry on with the same integrity and values that she instilled in me.

 

Thank you for being a part of the Consumer First family.

 

Sincerely,

Julie Gillespie 

________________________________________________________________________________


Directions to Our Office


From the Richmond Area: 


Take I 64 East via Exit 28A towards Norfolk/Virginia Beach.


Merge onto VA-199 W via Exit 242A, toward Williamsburg/Jamestown.


Merge onto US-60 E/Pocahontas Trail towards Busch Gardens/Newport News/Carters Grove Plantation.


Turn Right onto Busch Way (across from Kingsmill Shoppes) continue to the stop sign.  


At the stop sign turn left and continue around the circle to 428 McLaws Circle in the Wells Fargo Advisor Building.

 

From the Newport News/Hampton Area:


Take I 64 West towards Williamsburg/Richmond.


Merge onto VA-199 W via Exit 242A towards Williamsburg/Jamestown.


Merge onto US-60 E/Pocahontas Trail towards Busch Gardens.


Turn Right onto Busch Way (across from Kingsmill Shoppes) continue to the stop sign.  


At the stop sign turn left and continue around the circle to 428 McLaws Circle in the Wells Fargo Advisor Building.

Get Directions To:
428 McLaws Circle
Williamsburg VA 23185
USA